Privacy Policy

Last Updated: June 2026

1. Introduction

NoraSub respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our AI caption and subtitle generation platform.

2. Information We Collect

We may collect uploaded media files, account information, billing details, usage statistics, browser information, and technical logs required to operate our services.

3. How We Use Information

Information is used to generate captions, improve accuracy, process subscriptions, provide customer support, prevent abuse, and improve platform performance.

4. File Uploads & Processing

Uploaded audio and video files are processed only for caption and subtitle generation. Files may be temporarily stored during processing and removed after completion.

5. Cookies

We may use cookies and similar technologies to maintain sessions, improve user experience, analyze traffic, and remember user preferences.

6. Data Retention

We retain information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

7. Third-Party Services

NoraSub may use trusted third-party providers such as cloud hosting, analytics platforms, payment processors, and AI processing services.

8. User Rights

Users may request access, correction, or deletion of their personal data where applicable under local laws and regulations.

9. Contact Information

If you have questions regarding this Privacy Policy, please contact us at support@norasub.com.

10. Changes To This Policy

We may update this Privacy Policy from time to time. Continued use of NoraSub after updates constitutes acceptance of the revised policy.