FAQ
Frequently Asked Questions
Find answers about NoraSub caption generation, exports, Sinhala caption support, billing, refunds, and support.
What is NoraSub?
NoraSub is an AI caption generation tool that helps users upload video or audio files, generate captions, export TXT files, export SRT subtitle files, and convert Sinhala Unicode captions into FMAbhaya-style text.
What do I receive when I use NoraSub?
You receive generated caption text based on your uploaded media. Depending on the available tools and selected plan, you can export captions as TXT or SRT files and use Sinhala Unicode or FMAbhaya conversion features.
Does NoraSub support Sinhala captions?
Yes. NoraSub is designed to support Sinhala caption workflows, including Sinhala Unicode output and FMAbhaya-style text conversion.
Can I export subtitles?
Yes. NoraSub supports SRT subtitle export so captions can be used with video editing tools and media players.
Can I export plain text captions?
Yes. NoraSub supports TXT export for users who want caption text for scripts, notes, posts, or manual editing.
Are there video duration or usage limits?
Yes. NoraSub uses plan-based limits for caption generation usage and video duration. The exact limits are shown on the pricing page.
Is the Advanced Editor included right now?
The Advanced Editor is currently under development. Current available features are caption generation, TXT export, SRT export, Sinhala Unicode output, and FMAbhaya conversion.
Do you offer refunds?
Refund eligibility is explained on the Refund Policy page. If there is a billing issue or service problem, users can contact support for review.
How can I contact support?
You can contact NoraSub support by email at support@norasub.com.
Who operates NoraSub?
NoraSub is Operated by Mithula Malinga, Sri Lanka.
Still need help?
Contact NoraSub support and we will help you with account, billing, caption generation, or export questions.